April/May 2020: Why analytics initiatives still fail
Welcome to the April/May 2020 digital issue of CIO. In these pages, you’ll learn what it takes to create a top-notch customer experience, the skills and traits you need to take your career to the next level, how to set up analytics initiatives for success, how Target’s CIO engineered a turnaround, and more.
Revving up the customer experience
Top-notch CX is a digital business imperative. Here’s how to ensure your organization’s customer and client experience is hassle-free.