How IT priorities are shifting during the COVID-19 crisis
COVID-19 has disrupted every business around the globe. IT professionals are under immense pressure to continue overseeing infrastructure, applications, and security in this new normal, where most employees are working from home and services are being accessed exclusively online. As a result, businesses are accelerating their digital transformation initiatives and turning to real-time data to make smarter decisions.
COVID-19 related IT priority shifts create new technical challenges
Today’s IT departments are facing a number of challenges—from supporting remote workers to managing networks and applications. A whopping 95% of businesses have changed their tech priorities, placing more focus (88%) on improving the digital customer experience.